topic data gifting in Mobile Data

data gifting

agm33 — Sun, 20 Aug 2023 18:50:52 GMT

want to gift data from my unlimited broadband account to my mobile dongle (used in our caravan). Have plenty data - but when I log-in I'm told service is not available "try again later" - I have been trying for 5 days now!

Re: data gifting

Chris_B — Sun, 20 Aug 2023 21:50:14 GMT

@agm33 Is that via the app or your online account?

Re: data gifting

agm33 — Mon, 21 Aug 2023 09:25:14 GMT

Hi Chris - via my online account.

Re: data gifting

Chris_B — Mon, 21 Aug 2023 09:42:36 GMT

@agm33 Sorry you put unlimited broadband, you can not gift data from your broadband.

Re: data gifting

agm33 — Mon, 21 Aug 2023 09:59:10 GMT

We have EE 4G broadband (cannot get broadband via our phoneline) and can apparently gift up to 120Gb a month. Just cannot get the website to work for us. The service is there and we use it most months, but this month it has been "unavailable" for the last 6 days.

Re: data gifting

Leanne_T — Mon, 21 Aug 2023 12:17:19 GMT

Hi @agm33

If this has worked for you previously, please call us in 150 or 07953 966 150 and the team will get this looked into for you.

Leanne.