topic Re: Unable to share data in Mobile Data

Unable to share data

LH92 — Mon, 24 Jul 2023 09:48:36 GMT

Since the APP update I have been unable to share data with my son who is also on my account. Been to the EE store and staff told me it was because the APP wasn’t working. However the APP is clearly working ? !
Any ideas what’s going on and how to resolve this issue?

Re: Unable to share data

Alex_M — Mon, 24 Jul 2023 09:50:14 GMT

Hi @LH92,

I would firstly try sharing data on the My EE website instead. Use the link in my signature for access

Otherwise, try reinstalling the app and see if that helps.

Thanks,
Alex