topic Re: Bought a EE pay as you go. Internet not connecting in Mobile Data

Bought a EE pay as you go. Internet not connecting

Dslope007 — Sat, 01 Jul 2023 16:11:26 GMT

Hi. I bought a pay as you go pack for £10. Messages and calls work. Says no internet, even though I have 8gb. No error messages, just wonk connect. I have tried turn on and off. Still no internet. Really need this working.

Re: Bought a EE pay as you go. Internet not connecting

XRaySpeX — Sat, 01 Jul 2023 16:58:00 GMT

What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Bought a EE pay as you go. Internet not connecting

Dslope007 — Sat, 01 Jul 2023 17:04:11 GMT

It says my balance is 1p. However it says I have until 27th July 500 minutes call time, unlimited messages and 8 gb of internet. On phone strength only bars show. No 3G, 4G or 5G. I have the Note 8.

Re: Bought a EE pay as you go. Internet not connecting

XRaySpeX — Sat, 01 Jul 2023 17:11:35 GMT

Looks like you have no mobile data network connection from there. Have you Checked Status of the Network Status Checker there and reported your problem via that link?