topic Re: Gifting date in Mobile Data

Gifting date

Khoocox — Fri, 30 Jun 2023 12:08:25 GMT

Why won’t it let me gift data to a particular number? Have been able to do that for other members. It keep coming up “not able to transfer at the moment”, I keep trying but same message pops up. Have successfully done it for others.

Re: Gifting date

Alex_M — Fri, 30 Jun 2023 12:12:24 GMT

Hi @Khoocox,

Is the number under the same My EE account as the others? You can only gift data to numbers under your My EE account.

Also, you cannot gift data to PAYG numbers.

Thanks,
Alex

Re: Gifting date

Chris_B — Fri, 30 Jun 2023 12:16:59 GMT

@Khoocox have you ever been able to gift data to this number before?

Re: Gifting date

Donna146 — Fri, 30 Jun 2023 19:04:30 GMT

I need to gifted data to one of my contacts

Re: Gifting date

Donna146 — Fri, 30 Jun 2023 19:27:50 GMT

I need help

Re: Gifting date

Christopher_G — Sat, 01 Jul 2023 06:56:36 GMT

Hi @Donna146

Welcome to the community.

Have you tried gifting through the My EE desktop site?

Chris

Re: Gifting date

Christopher_G — Sat, 01 Jul 2023 06:57:37 GMT

Hi @Donna146

I've replied to your post on another thread.

Chris

Re: Gifting date

mohammadalamin0 — Tue, 19 Sep 2023 15:38:16 GMT

Re: Gifting date

Katie_B — Tue, 19 Sep 2023 16:00:16 GMT

Hi @mohammadalamin0.

Are you looking to process a data gift?

Katie