topic Data add on in Mobile Data

Data add on

393515471 — Wed, 28 Jun 2023 06:37:51 GMT

Hi, I bought a 1G 7days data add on but i think it was automatically set to start after my normal monthly pack data is finished. So my add on expired while my monthly pack data is also gone. Could I please get the 1G add on restarted please? Thank you.

Re: Data add on

Chris_B — Wed, 28 Jun 2023 06:42:08 GMT

@393515471 Any data add ons you purchase always start after you have used up your allowance. You only purchase these if needs be. To see if EE will add this back on to your account you’ll need to call customer services. Don’t be surprised if they say no.