https://community.ee.co.uk/t5/Mobile-Data/Data/m-p/1266443#M151389 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EDFB9E67-364F-40EF-89E5-4558D5663157.png" style="width: 1170px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/26314i926CBBF319DF39CD/image-size/medium?v=v2&amp;px=400" role="button" title="EDFB9E67-364F-40EF-89E5-4558D5663157.png" alt="EDFB9E67-364F-40EF-89E5-4558D5663157.png" /></span></P><P> </P><P>My pack allowance shows I have 1.2 GB data eft but I am unable to get on the internet on my phone and &nbsp;use it. Also got a message informing me I used all my data allowance, however pack information is showing I have data left.&nbsp;</P> Wed, 21 Jun 2023 10:49:15 GMT Slarkins 2023-06-21T10:49:15Z https://community.ee.co.uk/t5/Mobile-Data/Data/m-p/1266443#M151389 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EDFB9E67-364F-40EF-89E5-4558D5663157.png" style="width: 1170px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/26314i926CBBF319DF39CD/image-size/medium?v=v2&amp;px=400" role="button" title="EDFB9E67-364F-40EF-89E5-4558D5663157.png" alt="EDFB9E67-364F-40EF-89E5-4558D5663157.png" /></span></P><P> </P><P>My pack allowance shows I have 1.2 GB data eft but I am unable to get on the internet on my phone and &nbsp;use it. Also got a message informing me I used all my data allowance, however pack information is showing I have data left.&nbsp;</P> Wed, 21 Jun 2023 10:49:15 GMT https://community.ee.co.uk/t5/Mobile-Data/Data/m-p/1266443#M151389 Slarkins 2023-06-21T10:49:15Z https://community.ee.co.uk/t5/Mobile-Data/Data/m-p/1266479#M151394 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3754321">@Slarkins</a></SPAN>&nbsp;</P> <P>Could you try restarting your phone please? Also, please make sure your mobile data is switched on in your phone settings.</P> <P>Chris</P> Wed, 21 Jun 2023 12:19:41 GMT https://community.ee.co.uk/t5/Mobile-Data/Data/m-p/1266479#M151394 Christopher_G 2023-06-21T12:19:41Z