topic Re: Data abroad in Mobile Data

Data abroad

Killingfieldz — Fri, 16 Jun 2023 11:04:59 GMT

My contract started in June 2021 so as far as I was aware I could roam with my data, I’ve just received a text from ee on the boat to Spain saying I need to but a data plan. What’s the score ?

Re: Data abroad

James_B — Fri, 16 Jun 2023 13:25:14 GMT

Hi @Killingfieldz,

Welcome to the EE Community. 🙂

Have you changed your plan or upgraded since then?

James

Re: Data abroad

Killingfieldz — Fri, 16 Jun 2023 14:13:35 GMT

Hi James.
I let my contractor run the full term and didn’t bother upgrading.
I went to Benidorm last August and Hamburg last December and never incurred any extra charges.

Just receiving the text got me a little worried as I’m using my mobile as a sat nav for a motorcycle trip.

cheers Liam.

Re: Data abroad

James_B — Fri, 16 Jun 2023 14:22:50 GMT

Could you have been connected to a maritime network when you received the text @Killingfieldz?

James

Re: Data abroad

Killingfieldz — Fri, 16 Jun 2023 14:35:26 GMT

Hi James, I think I probably was connected to a Maritime network.
the text came through on this number 1024.

this was the text I received.

From EE: To access the internet abroad you need to buy a roaming data add-on. You only pay for the add-on you buy so you'll always know exactly what you're spending. For an add-on that lasts 24 hours, reply to this text for free with the code 4MB (to get 4MB for £6.52), 10MB (10MB for £13.06). For an add-on that lasts 7 days text 22MB7 (22MB for £32.64) or 50MB7 (50MB for £65.32).

thanks.

Re: Data abroad

James_B — Fri, 16 Jun 2023 14:37:17 GMT

Hi @Killingfieldz,

Yes, that's the information for the maritime connection that won't be included with your plan.

James

Re: Data abroad

Killingfieldz — Fri, 16 Jun 2023 14:49:59 GMT

Ah okay.
so in future I should leave my phone on airplane mode at sea so I don’t get any shocks 😂

thanks very much Andy 👍 for helping and putting my mind at ease.

Cheers Liam.

Re: Data abroad

James_B — Fri, 16 Jun 2023 15:00:39 GMT

No problem @Killingfieldz

Have great trip! 🙂

James