topic Data gifting in Mobile Data

Data gifting

Cupcake99 — Fri, 16 Jun 2023 08:13:58 GMT

Why does it take 15 minutes of my time to gift data. It used to be a simple procedure. Now it's a nightmare trying to get to the place before you can even start gifting. Make this easier please. I should be able to click on the EE app and it should be an option from there. Why are you making it so difficult to get there?

Re: Data gifting

Christopher_G — Fri, 16 Jun 2023 10:34:17 GMT

Hi @Cupcake99

Welcome to the community.

Could you explain why it's taking so long please? It's my understanding that there should be an option there on the first screen once you've logged in.

Chris

Re: Data gifting

michellecalligy — Sat, 13 Jan 2024 19:48:38 GMT

Where has the gift data option gone to?

Re: Data gifting

michellecalligy — Sat, 13 Jan 2024 19:49:07 GMT

Where has the gift data option disappeared to?

Re: Data gifting

Chris_B — Sun, 14 Jan 2024 07:53:59 GMT

@michellecalligy open the app click manage ( at the bottom) then scroll down to the gift data tab.