https://community.ee.co.uk/t5/Mobile-Data/Upgraded-phone-and-plan-and-data-disappeared-to-zero/m-p/1263030#M151129 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3724338">@MarcLiam</a></SPAN>&nbsp;</P><P>Welcome to the community.</P><P>Has your Wife started using her new phone? What kind of phone is it?</P><P>Chris</P> Tue, 13 Jun 2023 06:45:20 GMT Christopher_G 2023-06-13T06:45:20Z https://community.ee.co.uk/t5/Mobile-Data/Upgraded-phone-and-plan-and-data-disappeared-to-zero/m-p/1262891#M151110 <P>Hello,<BR /><BR />I upgraded my wifes phone and plan yesterday and she received a message to say all data used up.&nbsp;<BR /><BR />Having just checked online her data has indeed dropped to zero.<BR /><BR />Please help!</P><P>Regards<BR /><BR />Marc</P> Mon, 12 Jun 2023 17:17:51 GMT https://community.ee.co.uk/t5/Mobile-Data/Upgraded-phone-and-plan-and-data-disappeared-to-zero/m-p/1262891#M151110 MarcLiam 2023-06-12T17:17:51Z https://community.ee.co.uk/t5/Mobile-Data/Upgraded-phone-and-plan-and-data-disappeared-to-zero/m-p/1263030#M151129 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3724338">@MarcLiam</a></SPAN>&nbsp;</P><P>Welcome to the community.</P><P>Has your Wife started using her new phone? What kind of phone is it?</P><P>Chris</P> Tue, 13 Jun 2023 06:45:20 GMT https://community.ee.co.uk/t5/Mobile-Data/Upgraded-phone-and-plan-and-data-disappeared-to-zero/m-p/1263030#M151129 Christopher_G 2023-06-13T06:45:20Z