topic Re: Hotspot in Mobile Data

Hotspot

LFC--R__GR8 — Sat, 22 Apr 2023 08:15:40 GMT

It's more of a question looking for an answer, if I have unlimited data does that mean I won't get charged for using my hotspot atall?

Re: Hotspot

Chris_B — Sat, 22 Apr 2023 08:58:29 GMT

@LFC--R__GR8 EE have never charged for using hotspot.

Re: Hotspot

LFC--R__GR8 — Sat, 22 Apr 2023 09:01:10 GMT

Ah ok thanks just checking before using it alot haha

Re: Hotspot

Leanne_T — Sat, 22 Apr 2023 10:16:01 GMT

Hi @LFC--R__GR8

Thanks for coming here.

Using the hotspot on your device is included in your plan as part of your data allowance.

Let us know if you need any further help 🙂

Leanne.

Re: Hotspot

Abi51 — Fri, 26 May 2023 13:16:45 GMT

My laptop is requesting a network security key when I try to connect to my mobile hotspot. How do I find this out please?

Re: Hotspot

Leanne_T — Fri, 26 May 2023 14:11:40 GMT

Hi @Abi51

Thanks for coming here.

Have you entered the password for the personal hotspot on the laptop?

Leanne.

Re: Hotspot

Abi51 — Fri, 26 May 2023 15:29:26 GMT

Thanks for responding 🙂 I'm not sure what this password is? Is it specific to the hotspot or to the mobile contract account? I may need to ring up if it'll be easier to talk me through it. I'm a bit useless with tech!

Re: Hotspot

Leanne_T — Fri, 26 May 2023 16:07:38 GMT

Hi @Abi51

It is the phone that will provide a password for you to enter so you can hotspot.

What phone are you using?

Leanne.

Re: Hotspot

Abi51 — Fri, 26 May 2023 16:30:46 GMT

Ah, okay, it's a S22 I've just upgraded to

Re: Hotspot

Leanne_T — Fri, 26 May 2023 16:33:20 GMT

Great thanks @Abi51

Please see the Use a mobile hotspot on your Galaxy phone or tablet (samsung.com) support page for steps on getting connected and setting the password for you to enter on the laptop 🙂

Leanne.

Re: Hotspot

Abi51 — Fri, 26 May 2023 17:00:51 GMT

Brilliant thank you!