topic Re: Can't send emails unless on wifi in Mobile Data

Can't send emails unless on wifi

RichLewis — Wed, 24 May 2023 15:22:17 GMT

Hi, I have a Galaxy S20 FE 5G. While I can receive emails no problem, I can't send one unless I'm connected to wifi. So if I'm out and about and on 4G I can't send an email. Can anyone advise? Thanks.

Re: Can't send emails unless on wifi

XRaySpeX — Wed, 24 May 2023 15:28:54 GMT

@RichLewis : Who is your email provider? What have you put as the Outgoing Server (SMTP) settings (all of them) in your Mail app, obscuring your name?

Re: Can't send emails unless on wifi

RichLewis — Wed, 24 May 2023 15:46:35 GMT

Hi, thanks for the reply. I just checked the outgfoing settings and changed the port number to the same one I use in Outlook on my laptop - it works now! Thanks for your help.

Re: Can't send emails unless on wifi

XRaySpeX — Wed, 24 May 2023 15:50:08 GMT

Yes, I thought the SMTP port would be the problem.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.