topic Data usage in Mobile Data

Data usage

Tonka1 — Mon, 15 May 2023 09:23:13 GMT

I ran out of data but am still able to stream etc , will the data im using (at a slower speed) be taken off the next monthly allowance ?

or will I be charged? If so how much as I’ve used 10 of days

I pay monthly - sim only

Re: Data usage

Leanne_T — Mon, 15 May 2023 11:28:23 GMT

Hi @Tonka1

Thanks for coming here.

Which plan do you have?

Does this include reserve data?

You can find information on reserved data in our What is Reserve Data? Help page.

Leanne 🙂

Re: Data usage

EssexBoyEE — Mon, 15 May 2023 12:10:20 GMT

Sounds like your Pay Monthly Plan has included either the Stay Connected or Reserve Data, if so as you say you will still be able to use Data but at a reduced Speed until your next Monthly Refresh Date.

If the Above is the case then you will not occur any additional Data Charges, neither does the Data come out of next months allowance, so don't worry, it all gets reset back to normal at the Monthly Refresh Date, then you start all over again.

For a breakdown of your Data at anytime whilst using the Sims Data go to - http://add-on.ee.co.uk/status