topic Re: Birthday text in Mobile Data

Birthday text

Tina2304 — Thu, 27 Apr 2023 12:16:28 GMT

I’ve received a message saying I have 30 days free data for my birthday. Does this include roaming in Greece ?

Re: Birthday text

Chris_B — Thu, 27 Apr 2023 13:05:38 GMT

@Tina2304 if that’s a genuine text from EE, then yes it will include the usage abroad. If you’re on contract make sure you enable roaming by texting ROAMING to 150.

Just to add that’s the first time I’ve even heard of EE giving free data to anyone because it’s their birthday.

Re: Birthday text

James_B — Thu, 27 Apr 2023 14:26:44 GMT

Hi @Tina2304,

Welcome to the EE Community. 🙂

What was the full message you received?

What did it show as the sender?

Are you using a pay as you go or pay monthly plan?

James

Re: Birthday text

Tina2304 — Thu, 27 Apr 2023 15:22:24 GMT

Hi

Thank you. I’ve spoken to EE and they said it’s ok

Sent from my iPhone

Re: Birthday text

Ali_ta — Thu, 08 Jun 2023 15:59:39 GMT

I got a text saying
To say thanks for being part of the EE family, we've got you a special Birthday treat - 30 days of free unlimited data.

Stream, share and shout about your Birthday shenanigans over the next 30 days, with your free Unlimited Data Pass worth over £30.

Get your gift now by texting YES to 1216.

Find out more at http://discover.ee.co.uk/c9g9M8Q9. Fair use policy applies. Text STOP to 2040 to opt out of all text message marketing.

was wondering if this covers roaming in turkey. I’m on a pay monthly sim only plan. Thanks

Re: Birthday text

Leanne_T — Thu, 08 Jun 2023 16:09:02 GMT

Hi @Ali_ta

Sorry this would not cover any data usage in Turkey, please see our Roaming Costs for Turkey Help page for details on costs and add-ons.

Please text ROAMING to 150 before travelling to make sure the account is set up for using your phone abroad.

Have a lovely time.

Leanne

Re: Birthday text

rushy451 — Fri, 13 Oct 2023 15:18:16 GMT

Hello

Can I just check if this same birthday 30 days unlimited date would be valid in Spain?

Thanks

David

Re: Birthday text

James_B — Sat, 14 Oct 2023 06:38:49 GMT

Hi @rushy451,

Welcome to the EE Community. 🙂

Are you using a pay as you go or pay monthly plan?

James

Re: Birthday text

ruthjx06 — Thu, 16 Nov 2023 13:49:23 GMT

Hi.

Just wondering if this is offered to every ee customer as I have had multiple birthdays since having my sim card and have never been given this offer.

Re: Birthday text

Katie_B — Thu, 16 Nov 2023 14:05:24 GMT

Hi @ruthjx06.

Welcome to the community.

Those with eligible plans will receive a text with information on how to claim this.

Katie

Re: Birthday text

ruthjx06 — Fri, 17 Nov 2023 02:42:22 GMT

how do you know if you have an eligable plan as i have been with ee for 7 years and have only heard of this now

Re: Birthday text

Leanne_T — Fri, 17 Nov 2023 07:26:40 GMT

Hi @ruthjx06

If you are eligible for any promotional offers you will receive a text with the offer. If you would like to check your account and to see if you would be eligible for any loyalty offers please get in touch with our customer care team.

Leanne.