topic Re: Roaming data abroad in China and Taiwan in Mobile Data

Roaming data abroad in China and Taiwan

Sakujun — Thu, 13 Apr 2023 16:29:27 GMT

My phone has always had roaming function switched on but previously when I've entered Taiwan I've had to purchase add ons in order to actually connect and use data.

This time when I've entered Taiwan and China, my phone has stayed connected to 4G despite the fact that I've not actually purchased any roaming data -- am I getting automatically charged for it in the background because roaming is turned on? I was under the impression even if roaming is on, if I haven't purchased an add on it shouldn't work?

Terrified of my next bill!!

Re: Roaming data abroad in China and Taiwan

Northerner — Thu, 13 Apr 2023 16:39:04 GMT

Hi @Sakujun

Have you checked your online account?

Thanks

Re: Roaming data abroad in China and Taiwan

bristolian — Thu, 13 Apr 2023 16:47:40 GMT

A connection to a local network in foreign countries is a good indicator that your roaming facility is active - this will enable voice calls & text messages to be made & received over a mobile network.

If you want to use mobile data over that roaming network - this is "data roaming" - then you will indeed need a billing add-on to do so.

Re: Roaming data abroad in China and Taiwan

Sakujun — Fri, 14 Apr 2023 02:45:13 GMT

Thanks for the reply. That's the part I'm really confused about though -- how am I managing to get 4G internet access despite not purchasing add ons?

Re: Roaming data abroad in China and Taiwan

Jon_K — Fri, 14 Apr 2023 06:44:13 GMT

If you check your My EE Account, are any add-ons active, @Sakujun?

Did you buy a pass previously?

Jon