topic Re: Late bill payment in Mobile Data

Late bill payment

KevinMR10 — Sat, 18 Mar 2023 20:58:07 GMT

So I was meant to pay my bill on the 15th of march but I’ve paid it off today but my data still ain’t working is there any reason behind that

Re: Late bill payment

Chris_B — Sat, 18 Mar 2023 21:05:00 GMT

@KevinMR10 Once paid it can take up to 24 hours before you get a working signal again, it’s not just a case of flickering a switch. When EE cut you off they actually started that process 24 hours before you actually got cut off, It’s a network process that has to filter through the whole EE network to deactivate/activate the SIM card/device.

Re: Late bill payment

Leanne_T — Sun, 19 Mar 2023 10:12:52 GMT

Hi @KevinMR10

Thanks for posting 🙂

Can you make calls and send texts?

Have you restarted your phone?

Thanks.

Leanne.