topic Re: Birthday Gift Unlimitted Data for a month in Mobile Data

Birthday Gift Unlimitted Data for a month

Shelb-hand — Thu, 16 Mar 2023 21:38:55 GMT

I received this text that said I should be getting unlimited data for the next 30 days as a birthday gift however, I just received a text saying I have used all of my data for the month ?

Re: Birthday Gift Unlimitted Data for a month

EssexBoyEE — Thu, 16 Mar 2023 23:19:03 GMT

What does it tell you when you go to http://add-on.ee.co.uk/status on your Web Browser using the Sim that gave you the Gift.?

Re: Birthday Gift Unlimitted Data for a month

Shelb-hand — Sun, 19 Mar 2023 11:57:57 GMT

this is what comes up when I press the link but that’s what my data says ?

Re: Birthday Gift Unlimitted Data for a month

Leanne_T — Sun, 19 Mar 2023 12:42:53 GMT

Hi @Shelb-hand

Have you tried the link when not connected to WiFi?

Did you reply YES to accept the offer?

Leanne.

Re: Birthday Gift Unlimitted Data for a month

Shelb-hand — Sun, 19 Mar 2023 13:02:39 GMT

Yes I’m using 4G and I did reply YES

Re: Birthday Gift Unlimitted Data for a month

Leanne_T — Sun, 19 Mar 2023 13:35:16 GMT

Thanks @Shelb-hand

Can you check your add-ons in the My EE app, do you have the unlimited data showing?

Leanne.

Re: Birthday Gift Unlimitted Data for a month

Shelb-hand — Mon, 20 Mar 2023 21:59:35 GMT

Yes it’s there

Re: Birthday Gift Unlimitted Data for a month

Leanne_T — Tue, 21 Mar 2023 07:46:14 GMT

Thanks @Shelb-hand

Once your plan allowance has been used the unlimited data will start for you 🙂

Leanne.

Re: Birthday Gift Unlimitted Data for a month

Elmo2 — Sun, 28 May 2023 18:01:39 GMT

I'm having this problem also. I'm my EE it is showing that I have 30 days unlimited data but after using the initial 10gb that I pay for in my contract, I now have no data access. It has been days since my unlimited data was confirmed but I still have no access to it. Any help will be greatly appreciated 🙏

Re: Birthday Gift Unlimitted Data for a month

Leanne_T — Mon, 29 May 2023 06:50:32 GMT

Hi @Elmo2

Thanks for coming here.

Please text BALANCE to 150 and let me know the full reply?

Leanne 🙂

Re: Birthday Gift Unlimitted Data for a month

Ingarobalte — Wed, 31 May 2023 09:34:05 GMT

Yes.

Re: Birthday Gift Unlimitted Data for a month

Katie_B — Wed, 31 May 2023 09:47:17 GMT

Hello @Ingarobalte.

Welcome to the community.

Is there anything we can help with?

Katie

Re: Birthday Gift Unlimitted Data for a month

LindaF69 — Fri, 02 Jun 2023 08:13:10 GMT

Is this a genuine offer? I got an almost identical message this week asking me to text yes to 1216. Before doing anything, I checked online directly with ee but their agent said there was no such offer and I should report it as a scam.

Re: Birthday Gift Unlimitted Data for a month

Elmo2 — Fri, 02 Jun 2023 15:20:34 GMT

It's definitely a legit offer. I got in contact with EE at the beginning of
this week and they activated the unlimited data for me.

Apparently it didn't automatically activate because I still had data left
when I accepted the offer, so they manually activated when my plan data had
run out.

Re: Birthday Gift Unlimitted Data for a month

Baldric8 — Sat, 20 Jan 2024 18:03:04 GMT

Hi. I received this message when replying Yes to 1216.

Re: Birthday Gift Unlimitted Data for a month

Katie_B — Sun, 21 Jan 2024 07:12:15 GMT

Hi @Baldric8.

Welcome to the community.

Are you replying directly to the message rather than opening up a new text?

Katie