topic Re: Roaming in India in Mobile Data

Roaming in India

DC-JH — Tue, 14 Mar 2023 12:29:14 GMT

I have bought an add on 120 to use whilst in India. I have switched on mobile data, mobile roaming, and automatic in the settings. I still can’t connect to any provider.

I also can’t live chat with EE.

Seems a bit pointless to have the add on. I had to ask via WhatsApp for a family to sort out two urgent requests, that I should have been able to do myself with a phone call. Urgent advise would be appreciated.

Re: Roaming in India

Kirigaya_Kazuto — Tue, 14 Mar 2023 12:45:16 GMT

Did you apply roaming on your EE account? turning on the settings on the phone is useless, unless it is ON, on your My EE account

Re: Roaming in India

DC-JH — Thu, 16 Mar 2023 04:45:00 GMT

No I hadn’t. Thank you for replying with the info. though! Much appreciated

Re: Roaming in India

Katie_B — Thu, 16 Mar 2023 07:03:08 GMT

Hi @DC-JH.

If you wish to activate this please log in to your My EE account and use our live chat service.

Alternatively, if your with someone who has a working phone call +44 7953 966 250 and a member of our customer care team will be more than happy to help activate this for you.

Katie