topic Re: Sending E mails in Mobile Data

Sending E mails

GT60 — Mon, 13 Mar 2023 18:39:38 GMT

I am having issues sending e mails today using my EE data, i can receive emails and access the internet.Sending using WiFi is ok.

Advice please

Re: Sending E mails

XRaySpeX — Mon, 13 Mar 2023 19:42:21 GMT

What error msgs are you seeing?

If you can receive emails & use the Net, then sending is exactly the same for using mobile data.

Re: Sending E mails

GT60 — Mon, 13 Mar 2023 20:06:46 GMT

Hi It is a Samsung S22+ with the g mail app.

The error message in the outbox is Queued next to the message.

I have tried to refresh several times but still the same queued message after attempting to send.

It is my normal TalkTalk account and no settings have been altered, i can send emails if i turn WiFi on and ee mobile data saver is off.

Thanks

Re: Sending E mails

XRaySpeX — Mon, 13 Mar 2023 22:00:12 GMT

@GT60 : That's informative!

Who/what is providing your WiFi? Is it TT as your BB ISP?

What is the Port setting for the GMail app's Outgoing Mail Server (SMTP)?

Re: Sending E mails

GT60 — Mon, 13 Mar 2023 22:09:59 GMT

My WiFi / BB isp is TT

It is 587 STARTTLS connection security.

Not changed any setting and when using my WiFi everything is fine so cant be the settings.

I have also tried this In the Gmail app settings, select the TalkTalk account and untick Sync email for this account, power off the phone, wait a minute, power on and re-tick Sync email for this account and then see if the Outbox starts to empty. but that didn't work either.

Hopefully this will fix its self overnight

Thanks

Re: Sending E mails

XRaySpeX — Mon, 13 Mar 2023 22:28:38 GMT

The last time I used TT (Tiscali) email I had outgoing SMTP port 587 with NO encryption or maybe just SSL. Same for incoming POP3 port 995.