topic Mobile data limit in Mobile Data

Mobile data limit

Simonnutley — Mon, 06 Mar 2023 23:36:18 GMT

Am abroad but unable to use data as I think I set a 2GB limit for a reason don't know why. How do I change it?

Re: Mobile data limit

Chris_B — Tue, 07 Mar 2023 07:32:16 GMT

@Simonnutley You can not set a roaming data limit. On contract it’s 50Gb and on PAYG it’s 25Gb per month.

Re: Mobile data limit

Katie_B — Tue, 07 Mar 2023 07:34:12 GMT

Hi @Simonnutley.

@Chris_B is right.

Are you experiencing issues with your data whilst abroad?

Katie

Re: Mobile data limit

Simonnutley — Tue, 07 Mar 2023 10:14:10 GMT

Thanks Chris. Have resolved the issue now.

Re: Mobile data limit

Simonnutley — Tue, 07 Mar 2023 10:19:26 GMT

Katie_B. I put a 2M limit on my phone years ago. I guess I never really use much data. I think because I had reached that my £2 per day roaming package was unable to kick in. This morning I changed it to 30M and after 3 days I can roam again when away from hotel WiFi.

Thanks for replying.

Re: Mobile data limit

Katie_B — Tue, 07 Mar 2023 10:44:45 GMT

Thanks for coming back and letting us know this is now working @Simonnutley.

Take care,

Katie