topic My daughter is in Italy and can’t use data we say roaming is on - any advice tks in Mobile Data https://community.ee.co.uk/t5/Mobile-Data/My-daughter-is-in-Italy-and-can-t-use-data-we-say-roaming-is-on/m-p/1234509#M149461 Sun, 05 Mar 2023 13:04:05 GMT Martinamo 2023-03-05T13:04:05Z My daughter is in Italy and can’t use data we say roaming is on - any advice tks https://community.ee.co.uk/t5/Mobile-Data/My-daughter-is-in-Italy-and-can-t-use-data-we-say-roaming-is-on/m-p/1234509#M149461 Sun, 05 Mar 2023 13:04:05 GMT https://community.ee.co.uk/t5/Mobile-Data/My-daughter-is-in-Italy-and-can-t-use-data-we-say-roaming-is-on/m-p/1234509#M149461 Martinamo 2023-03-05T13:04:05Z Re: My daughter is in Italy and can’t use data we say roaming is on - any advice tks https://community.ee.co.uk/t5/Mobile-Data/My-daughter-is-in-Italy-and-can-t-use-data-we-say-roaming-is-on/m-p/1234514#M149462 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3483260">@Martinamo</a>&nbsp;</P> <P>Welcome to the community.</P> <P>Is data roaming switched on in the settings on your daughter's phone?</P> <P>Chris</P> Sun, 05 Mar 2023 13:19:20 GMT https://community.ee.co.uk/t5/Mobile-Data/My-daughter-is-in-Italy-and-can-t-use-data-we-say-roaming-is-on/m-p/1234514#M149462 Christopher_G 2023-03-05T13:19:20Z Re: My daughter is in Italy and can’t use data we say roaming is on - any advice tks https://community.ee.co.uk/t5/Mobile-Data/My-daughter-is-in-Italy-and-can-t-use-data-we-say-roaming-is-on/m-p/1234521#M149463 <P>I didn’t even think of that!!! Thanks so much I’ll check with her&nbsp;</P> Sun, 05 Mar 2023 13:55:18 GMT https://community.ee.co.uk/t5/Mobile-Data/My-daughter-is-in-Italy-and-can-t-use-data-we-say-roaming-is-on/m-p/1234521#M149463 Martinamo 2023-03-05T13:55:18Z Re: My daughter is in Italy and can’t use data we say roaming is on - any advice tks https://community.ee.co.uk/t5/Mobile-Data/My-daughter-is-in-Italy-and-can-t-use-data-we-say-roaming-is-on/m-p/1234525#M149464 <P>No problem at all, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3483260">@Martinamo</a></SPAN>. If it still isn't working after she checks that, it may be worth her trying to manually connect to a different Italian network to see if the issue is the same.</P> <P>Chris</P> Sun, 05 Mar 2023 14:11:44 GMT https://community.ee.co.uk/t5/Mobile-Data/My-daughter-is-in-Italy-and-can-t-use-data-we-say-roaming-is-on/m-p/1234525#M149464 Christopher_G 2023-03-05T14:11:44Z