https://community.ee.co.uk/t5/Mobile-Data/Data-gifting-abroad/m-p/1230422#M149281 <P>Hi,&nbsp;</P><P>my daughter is currently in Lanzarote. Ran out of data, I’ve sent 5gb which shows on the app it’s sent but she hasn’t ‘received it’ . It’s normally instant. &nbsp;App now saying there is an issue with retrieving information. &nbsp;<BR />phone lines shut at 9pm.&nbsp;<BR />anyone else experiencing this issue please?&nbsp;<BR />thanks for your help.&nbsp;</P> Mon, 20 Feb 2023 21:32:46 GMT Cherry17 2023-02-20T21:32:46Z https://community.ee.co.uk/t5/Mobile-Data/Data-gifting-abroad/m-p/1230422#M149281 <P>Hi,&nbsp;</P><P>my daughter is currently in Lanzarote. Ran out of data, I’ve sent 5gb which shows on the app it’s sent but she hasn’t ‘received it’ . It’s normally instant. &nbsp;App now saying there is an issue with retrieving information. &nbsp;<BR />phone lines shut at 9pm.&nbsp;<BR />anyone else experiencing this issue please?&nbsp;<BR />thanks for your help.&nbsp;</P> Mon, 20 Feb 2023 21:32:46 GMT https://community.ee.co.uk/t5/Mobile-Data/Data-gifting-abroad/m-p/1230422#M149281 Cherry17 2023-02-20T21:32:46Z https://community.ee.co.uk/t5/Mobile-Data/Data-gifting-abroad/m-p/1230473#M149290 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1458892">@Cherry17</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Has she tried restarting the device to see if the data shows?&nbsp;</P> <P>Speak soon <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Tue, 21 Feb 2023 07:10:10 GMT https://community.ee.co.uk/t5/Mobile-Data/Data-gifting-abroad/m-p/1230473#M149290 Leanne_T 2023-02-21T07:10:10Z