topic Re: Roaming in Mobile Data

Roaming

Agafonova — Sun, 19 Feb 2023 08:23:11 GMT

Hello.

I am abroad at the moment. Using 10£ monthly roaming. And my mobile data suddenly stopped to work. However, Im checking data and I still have plenty left. All settings set for using it.

Can you please advise me.

Re: Roaming

Jon_K — Sun, 19 Feb 2023 10:27:40 GMT

Hi @Agafonova

Where are you currently?

What phone are you using?

Can you try restarting your phone?

Jon

Re: Roaming

bristolian — Sun, 19 Feb 2023 19:32:45 GMT

The £10 monthly roaming you refer to is just a billing add-on, it has no effect on your phone's ability to roam on foreign networks.

Does your phone show coverage of a network in the country you're in? Can you make & receive calls OK? A common fix for roaming problems is to manually switch to an alternative network.