topic Re: Mobile data in Mobile Data

Mobile data

Joloushaw1972 — Wed, 08 Feb 2023 11:48:47 GMT

Hi my son will be calling me from New York do I also get extra charges if I'm not at home to use WiFi and use my mobile dat to receive the call via WhatsApp?

Re: Mobile data

XRaySpeX — Wed, 08 Feb 2023 12:09:21 GMT

You are not charged for receiving voice calls in the UK & if the call is over WhatsApp it will be using your data allowance.

Re: Mobile data

bristolian — Wed, 08 Feb 2023 12:27:41 GMT

"Calls" made using apps such as WhatsApp, Messenger & suchlike are not carried through the mobile network or handled by your phone as calls - they're just data usage.

When call charges refer to "voice calls", they mean those directly dialled and received via your phone's dialler.

Re: Mobile data

Joloushaw1972 — Wed, 08 Feb 2023 12:51:02 GMT

Hi thanks but I'm still non the wiser lol

Re: Mobile data

XRaySpeX — Wed, 08 Feb 2023 13:43:52 GMT

Basically, when you are in the UK you are not charged for receiving calls from anywhere, be they normal voice calls or calls over a data app like WhatsApp.

Re: Mobile data

bristolian — Wed, 08 Feb 2023 16:09:04 GMT

Receiving a voice call in the UK is free of charge.

Using an app such as WhatsApp or Messenger - regardless of what you're doing in the app - is classed as data usage and will be deducted from whatever data bundle you have.

The end result is probably zero charge, but is a distinction to be aware of.

Re: Mobile data

Joloushaw1972 — Wed, 08 Feb 2023 16:24:02 GMT

Thank you

Re: Mobile data

XRaySpeX — Wed, 08 Feb 2023 16:25:19 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.