topic Feature request - recurring data gifting feature in Mobile Data

Feature request - recurring data gifting feature

jasonhowells — Wed, 25 Jan 2023 18:58:06 GMT

I've seen a few posts about this, generally archived. I have an account with >100gb each month, with my wife on it and my daughter. Each month I have to manually go and gift 33gb to them. I usually forget and they run out and I'm usually in a meeting or busy and they and I are inconvenienced. When I go to fix it I have to remember the account password, the myee app often hangs, it's annoying. As a customer I would love the ability to set a gift amount that is automatically applied every month. It's my number 2 annoyance about ee. How are such requests taken into the myee product backlog?

Re: Feature request - recurring data gifting feature

Chris_B — Wed, 25 Jan 2023 19:36:12 GMT

@jasonhowells This is to help other users to get through till the monthly cycle starts again. It’s gifting your spare data it’s not a shared data allowance that you could setup a set limit each month to automatically transfer over.

Why don’t you setup the my EE app to use whatever biometric your device supports.

Re: Feature request - recurring data gifting feature

jasonhowells — Fri, 27 Jan 2023 08:45:14 GMT

Thanks for the response Chris, I have got biometric set up, it rarely works on myee app though.

I don't understand the point 'This is to help other users to get through till the monthly cycle starts again' . So not providing an automatic recurring optional facility is to help other users? I'm glad my bank hasn't decided to be so helpful when it comes to recurring payments. 😂

Re: Feature request - recurring data gifting feature

Leanne_T — Fri, 27 Jan 2023 09:55:26 GMT

Morning @jasonhowells

Thanks for coming to the community and leaving the suggestion for recurring data gifting.

Have a lovely weekend.

Leanne.

Re: Feature request - recurring data gifting feature

jasonhowells — Fri, 27 Jan 2023 11:38:55 GMT

Thanks, you too Leanne.

Re: Feature request - recurring data gifting feature

Leanne_T — Fri, 27 Jan 2023 11:54:30 GMT

Thanks very much @jasonhowells

Leanne 🙂

Re: Feature request - recurring data gifting feature

garetc — Fri, 27 Jan 2023 13:27:37 GMT

This is a great suggestion, I have a few lines, one with UL data and move data from the main line to my other on a monthly basis.

Rules could be set around the amount of data auto-shared. It could be set so it's not more than 50% of the overall allowance or giftable data so that the main number on the account doesn't leave themselves short (for example).

Re: Feature request - recurring data gifting feature

jasonhowells — Tue, 31 Jan 2023 13:43:00 GMT

Hi Garetc yes the 50% rule/limit would work for me. Or a standing 10gb gift to wife, 20gb to daughter. (I have a 100gb contract, wife and daughter only get 500mb each month)

Re: Feature request - recurring data gifting feature

DJSteveyB — Wed, 26 Jul 2023 07:32:00 GMT

I’ve seen this feature be requested many times and EE ignore it. Really wish they’d listen to their customers!

Re: Feature request - recurring data gifting feature

Leanne_T — Wed, 26 Jul 2023 09:18:24 GMT

Thanks for posting and sharing feedback for data gifting @DJSteveyB

If anything changes for data gifting in the future you will be made aware.

Thanks 🙂

Leanne.

Re: Feature request - recurring data gifting feature

Bobbydoosh — Tue, 31 Dec 2024 12:47:05 GMT

Any update on this? This would be an excellent feature. Shame EE continues to ignore

Re: Feature request - recurring data gifting feature

Peter_W — Tue, 31 Dec 2024 15:17:10 GMT

Good afternoon @Bobbydoosh.

We don't have any plans to change the way data gifting works at the moment, but if we had any further updates we'd be sure to let customers know.

Peter

Re: Feature request - recurring data gifting feature

Picard26 — Wed, 14 Jan 2026 09:46:21 GMT

Two years later and still waiting... Come on EE!