topic Re: Switching to Unlimited Data in Mobile Data

Switching to Unlimited Data

ChloeMorley02 — Wed, 25 Jan 2023 00:34:03 GMT

I’ve recently upgraded to unlimited data before my EE bill had come out. It said it was £25 extra in my card and I paid £50 each month for my contract, now why am I currently having to pay out £83??

Like I don’t understand how that’s come up to that.

Is there any overcharge if you use the over amount of your shared data? I’ve been using it for my TV as I have no wifi by me.

Re: Switching to Unlimited Data

Christopher_G — Wed, 25 Jan 2023 08:04:53 GMT

Hi @ChloeMorley02

Welcome to the community.

Have you been able to check the bill breakdown in your My EE account? It should be under Bills and Payments.

No, your account wouldn't allow you more than the maximum amount of data to share.

Chris

Re: Switching to Unlimited Data

EssexBoyEE — Wed, 25 Jan 2023 12:27:02 GMT

Did you upgrade to Unlimited Data Plan by changing your Plan or did you just add the £25 Unlimited Data Monthly Add On Package to your existing Plan, if its the later, you will be paying for your Monthly Plan Cost as normal Plus the extra £25 Add On Cost.