topic data usage in Mobile Data

data usage

mally1403 — Sat, 21 Jan 2023 13:49:44 GMT

I have a number of listed data uses to eeuk6050. As my data roaming is turned off I don't understand

Re: data usage

James_B — Sat, 21 Jan 2023 15:52:17 GMT

Hi @mally1403,

Are you in the UK or abroad?

What type of phone are you using?

James

Re: data usage

mally1403 — Sat, 21 Jan 2023 16:29:52 GMT

In the UK and Samsung galaxy s7

Re: data usage

XRaySpeX — Sat, 21 Jan 2023 16:36:39 GMT

Are you being charged for it? You get some free data as well with PAYG packs and if any app is running it may use a bit of that data & for some reason it is reported in mins in the usage report. It should have a cost of £0.00 against it.

Re: data usage

mally1403 — Sat, 21 Jan 2023 16:39:52 GMT

Not being charges just using up my dataSent from my Galaxy

Re: data usage

James_B — Sun, 22 Jan 2023 09:11:20 GMT

Hi @mally1403,

Turning off data roaming will only stop your phone using data abroad. If you'd like to turn off mobile data, swipe down on your home screen to access your quick settings and tap the mobile data icon.

Hope his helps.

James

Re: data usage

mally1403 — Sun, 22 Jan 2023 09:28:52 GMT

thanks