topic Re: No mobile data services temporarily turned off by your operator what s going on in Mobile Data

No mobile data services temporarily turned off by your operator what s going on

Asma77 — Wed, 18 Jan 2023 16:51:31 GMT

Re: No mobile data services temporarily turned off by your operator what s going on

Chris_B — Wed, 18 Jan 2023 17:20:11 GMT

@Asma77 where are you seeing that message?

Re: No mobile data services temporarily turned off by your operator what s going on

Christopher_G — Wed, 18 Jan 2023 17:21:29 GMT

Hi @Asma77

Welcome to the community.

Have you tried restarting your phone? How long has it been like that for?

Chris

Re: No mobile data services temporarily turned off by your operator what s going on

katrina231 — Thu, 19 Jan 2023 13:41:53 GMT

Hi Chris,

I have this same issue. My mobile data despite being turned on is not working, and does not show on the top bar of my phone. I have tried turning phone on and off again, tried restarting and tried turning data on and off again many times. I have plenty of data left so should not be an issue of not having enough data. Would value any further input please.

Thanks,

Katrina

Re: No mobile data services temporarily turned off by your operator what s going on

Christopher_G — Thu, 19 Jan 2023 14:35:23 GMT

OK, thank you @katrina231.

What kind of phone do you use?

Chris

Re: No mobile data services temporarily turned off by your operator what s going on

Asma77 — Thu, 19 Jan 2023 17:24:57 GMT

On my notifications it comes n goes been doing it all day yesturday n tuesday
Evening

Re: No mobile data services temporarily turned off by your operator what s going on

Asma77 — Thu, 19 Jan 2023 17:25:14 GMT

Ive tried everything turning off mob n turning off wifi n mobile data did updates etc

Re: No mobile data services temporarily turned off by your operator what s going on

Christopher_G — Thu, 19 Jan 2023 17:07:54 GMT

Hi @Asma77

Welcome to the community.

Have you tried turning mobile data off and on this evening? If it still isn't working after that, I'd recommend speaking to our Mobile Care team.

Chris