topic WhatsApp connecting issue on 5G Esim, but works on WiFi in Mobile Data

WhatsApp connecting issue on 5G Esim, but works on WiFi

Umbrokhan — Thu, 05 Jan 2023 07:20:04 GMT

How do I fix WhatsApp connecting issue on 5G Esim.
works on WiFi but not on data.

Re: WhatsApp connecting issue on 5G Esim, but works on WiFi

Chris_B — Thu, 05 Jan 2023 07:29:58 GMT

@Umbrokhan You need to request to have content lock removed from your account you can do this by calling customer services and with a credit card pay every fundable token, or you can go to an EE store with photo ID to make this request.

Re: WhatsApp connecting issue on 5G Esim, but works on WiFi

Umbrokhan — Thu, 05 Jan 2023 07:33:05 GMT

I sorted it out, you have to go on EE app setting and turn on over 18+ viewing. But why is WhatsApp (X-rated)?

Re: WhatsApp connecting issue on 5G Esim, but works on WiFi

Leanne_T — Thu, 05 Jan 2023 08:52:35 GMT

Hi @Umbrokhan

Content can be shared over third party apps, and may require the age restriction to be removed on your My EE account.

Leanne.