https://community.ee.co.uk/t5/Mobile-Data/Age-restricted-items/m-p/1216457#M148440 <P>Hello&nbsp;</P><P>why can’t i see age restricted items or movies on my phone i would like to remove the restrictions</P> Wed, 04 Jan 2023 18:55:31 GMT Amirsultan 2023-01-04T18:55:31Z https://community.ee.co.uk/t5/Mobile-Data/Age-restricted-items/m-p/1216457#M148440 <P>Hello&nbsp;</P><P>why can’t i see age restricted items or movies on my phone i would like to remove the restrictions</P> Wed, 04 Jan 2023 18:55:31 GMT https://community.ee.co.uk/t5/Mobile-Data/Age-restricted-items/m-p/1216457#M148440 Amirsultan 2023-01-04T18:55:31Z https://community.ee.co.uk/t5/Mobile-Data/Age-restricted-items/m-p/1216460#M148441 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3350334">@Amirsultan</a>&nbsp; &nbsp;Because you need to prove to EE your over 18. &nbsp; You can do this by calling customer services and with a credit card pay a refund token or you can go to an EE store with photo ID to make this request there. &nbsp; &nbsp; &nbsp;It’s called content lock and it there to stop under 18 accessing age restricted.&nbsp;<BR /><BR /></P> <P>You can even use&nbsp;<A href="https://myaccount.ee.co.uk/app/anonymous-content-lock" target="_blank" rel="noopener">THIS</A>&nbsp;</P> Wed, 04 Jan 2023 18:59:27 GMT https://community.ee.co.uk/t5/Mobile-Data/Age-restricted-items/m-p/1216460#M148441 Chris_B 2023-01-04T18:59:27Z