https://community.ee.co.uk/t5/Mobile-Data/Mobile-data/m-p/1216118#M148419 <P>Hello,&nbsp;</P><P>I am very annoyed, I really needed the internet and the whole day my data wasn't working. I thought I ran out but in settings it showed I have only used around 5GB instead of 7 GB. In my EE account it said my data will renew tomorrow but it just doesn't make any sense as it hasn't ran out but stopped working. Please can someone have a look into this at your earliest convenience.&nbsp;</P><P>Many thanks and kind regards&nbsp;</P> Tue, 03 Jan 2023 22:58:02 GMT Rahela3 2023-01-03T22:58:02Z https://community.ee.co.uk/t5/Mobile-Data/Mobile-data/m-p/1216118#M148419 <P>Hello,&nbsp;</P><P>I am very annoyed, I really needed the internet and the whole day my data wasn't working. I thought I ran out but in settings it showed I have only used around 5GB instead of 7 GB. In my EE account it said my data will renew tomorrow but it just doesn't make any sense as it hasn't ran out but stopped working. Please can someone have a look into this at your earliest convenience.&nbsp;</P><P>Many thanks and kind regards&nbsp;</P> Tue, 03 Jan 2023 22:58:02 GMT https://community.ee.co.uk/t5/Mobile-Data/Mobile-data/m-p/1216118#M148419 Rahela3 2023-01-03T22:58:02Z https://community.ee.co.uk/t5/Mobile-Data/Mobile-data/m-p/1216200#M148425 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3348452">@Rahela3</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>What response do you receive if you text <STRONG>BALANCE</STRONG> to <STRONG>150</STRONG>?</P> <P>What happens when you try to load a web page? Are you prompted to purchase a data add-on?</P> <P>James</P> Wed, 04 Jan 2023 08:59:43 GMT https://community.ee.co.uk/t5/Mobile-Data/Mobile-data/m-p/1216200#M148425 James_B 2023-01-04T08:59:43Z