topic Re: poor upload speeds in Mobile Data

poor upload speeds

gradwell1961 — Sat, 31 Dec 2022 10:16:47 GMT

Morning - I am using a huawei B525 4g router and getting 40Mbps download but only 0.4 upload. When I check it, the rate is good for moment and then collapses as though it is being being clamped somewhere. Any ideas?

HNY

Re: poor upload speeds

Northerner — Sat, 31 Dec 2022 10:28:15 GMT

Hi @gradwell1961

Forget speed check. Are you having and real world usage issues?

Thanks

Re: poor upload speeds

gradwell1961 — Sat, 31 Dec 2022 20:47:03 GMT

Thanks for the advice Grand Master I have now forgotten my use of speed check. However I still find 'real world' uploads are very slow, almost as though the asymmetry between download and upload speeds is wrong or at least biased too much toward the download. I suppose I could check the speed to find out but that seemed to be the wrong approach. Is there another way?

Re: poor upload speeds

Leanne_T — Sun, 01 Jan 2023 07:33:24 GMT

Hi @gradwell1961

Do we have any problems reported on the EE Network Status Checker for your area?

Leanne.

Re: poor upload speeds

gradwell1961 — Sun, 01 Jan 2023 11:52:24 GMT

No reported problems but I did get this - am I doing something wrong?

Re: poor upload speeds

gradwell1961 — Mon, 02 Jan 2023 09:13:02 GMT

Does anyone have knowledge of the correct settings for a Huawei B525 router? Should I be looking at replacing it? or is it a network/sim issue. It seems to have got worse. Thanks

Re: poor upload speeds

Christopher_G — Tue, 03 Jan 2023 08:27:21 GMT

Hi @gardwell1961

I would recommend having a chat with our Technical Support team so they can look into this for you.

Chris