topic Content Lock in Mobile Data

Content Lock

Profile closed — Thu, 22 Dec 2022 07:26:18 GMT

I have a data sim in a mobile wifi dongle. It's the only thing registered to my account with EE. I've been verified and had the content lock removed.

If I add another number from the EE sim in my phone, will that remove the content lock on that number, or do I have to request the lock removed from each individual number? (Or, is content lock removed from my account and any numbers on it, or is it number specific?)

Re: Content Lock

Profile closed — Thu, 22 Dec 2022 07:33:23 GMT

Hi folks, forgot to add that these are payg and not pay monthly, if that makes any difference.

Re: Content Lock

XRaySpeX — Thu, 22 Dec 2022 13:13:10 GMT

Content Lock is number specific.

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.