https://community.ee.co.uk/t5/Mobile-Data/Constant-disappointments/m-p/1208132#M148098 <P>Good morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3293620">@james745</a>.&nbsp;</P> <P>I am so sorry to hear this has happened.&nbsp;</P> <P>What problems are you having whilst streaming?</P> <P>I would love to see if we can help further.</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 09 Dec 2022 09:03:58 GMT Katie_B 2022-12-09T09:03:58Z https://community.ee.co.uk/t5/Mobile-Data/Constant-disappointments/m-p/1208074#M148095 <P>Ive been having trouble with streaming things for a while now, I get in touch over the help app, never get any notifications from the app so case keeps getting closed, finally start getting helped out by Sahil ( very good ) only to then get booted out of my account and hit with account errors on the myee app and on the website "failed to retrieve account details" so I can't even get in touch with the person helping me, jump to the contact us on the website and it's 22:31 so of course I can't use their message function because why would I🤷.</P><P>I've been with ee since they were orange but honestly considering a move to three after this.</P> Thu, 08 Dec 2022 22:46:55 GMT https://community.ee.co.uk/t5/Mobile-Data/Constant-disappointments/m-p/1208074#M148095 james745 2022-12-08T22:46:55Z https://community.ee.co.uk/t5/Mobile-Data/Constant-disappointments/m-p/1208132#M148098 <P>Good morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3293620">@james745</a>.&nbsp;</P> <P>I am so sorry to hear this has happened.&nbsp;</P> <P>What problems are you having whilst streaming?</P> <P>I would love to see if we can help further.</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 09 Dec 2022 09:03:58 GMT https://community.ee.co.uk/t5/Mobile-Data/Constant-disappointments/m-p/1208132#M148098 Katie_B 2022-12-09T09:03:58Z