topic 5g/4g not working in Mobile Data

5g/4g not working

Jesshaunch — Wed, 26 Oct 2022 17:49:43 GMT

For the past few days my mobile data hasn’t been working and can only use my phone when connected to wi-fi. Doesn’t matter where I am, how do I fix this

Re: 5g/4g not working

MXMic — Wed, 26 Oct 2022 17:53:58 GMT

Hi there,

What type of phone are you using? This will help me with helping you, as I'll know exactly where you need to go.

Thanks!

Re: 5g/4g not working

Christopher_G — Thu, 27 Oct 2022 07:27:07 GMT

Hi @Jesshaunch

You need to make sure that mobile data is switched on in your settings. If you let us know which mobile phone you have, we'll do our best to help.
Chris

Re: 5g/4g not working

Tommy1969 — Mon, 10 Apr 2023 18:48:59 GMT

am using an iPad

Re: 5g/4g not working

Tommy1969 — Mon, 10 Apr 2023 18:49:43 GMT

I’m using an iPad