https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data/m-p/1188870#M147346 <P>Does your phone show signal indicators of a network? And are you able to make/receive voice calls?</P> <P>That would be good evidence of the SIM allowing you access to a network, and the issue with data potentially being in the phone itself.</P> <P>Are you able to take a screenshot of this error message?</P> Sun, 23 Oct 2022 20:40:39 GMT bristolian 2022-10-23T20:40:39Z https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data/m-p/1188826#M147344 <P>I have had no mobile data since yesterday and whenever I press the button to switch it on in settings, the device tells me to install a sim (which is and has been in the device the whole time).</P><P>I have tried resetting the device and removing the sim and reinstalling but still not having much luck. I have also been on hold to EE for 40 minutes 3 times and still not got an answer <span class="lia-unicode-emoji" title=":confused_face:">😕</span></P> Sun, 23 Oct 2022 18:04:37 GMT https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data/m-p/1188826#M147344 DanJacko87 2022-10-23T18:04:37Z https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data/m-p/1188827#M147345 <P>The SIM probably needs cleaning.</P> <P>Are you on contract or PAYG?</P> Sun, 23 Oct 2022 18:10:03 GMT https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data/m-p/1188827#M147345 XRaySpeX 2022-10-23T18:10:03Z https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data/m-p/1188870#M147346 <P>Does your phone show signal indicators of a network? And are you able to make/receive voice calls?</P> <P>That would be good evidence of the SIM allowing you access to a network, and the issue with data potentially being in the phone itself.</P> <P>Are you able to take a screenshot of this error message?</P> Sun, 23 Oct 2022 20:40:39 GMT https://community.ee.co.uk/t5/Mobile-Data/No-mobile-data/m-p/1188870#M147346 bristolian 2022-10-23T20:40:39Z