https://community.ee.co.uk/t5/Mobile-Data/Cannot-use-mobile-data-despite-having-lots-remaining-and-have/m-p/1187656#M147277 <P>I have 98gb remaining in my allowance, I use a Samsung S21. I have my mobile data turned on. I have restarted my phone, I have activated and deactivated airplane mode, still nothing.&nbsp; This is the 3rd day and I cannot access any online service unless I am using wifi.&nbsp; Any help would be appreciated!!!!</P><P>&nbsp;</P><P>thanks</P><P>&nbsp;</P><P>Chris</P> Thu, 20 Oct 2022 09:27:02 GMT ChrisGee 2022-10-20T09:27:02Z https://community.ee.co.uk/t5/Mobile-Data/Cannot-use-mobile-data-despite-having-lots-remaining-and-have/m-p/1187656#M147277 <P>I have 98gb remaining in my allowance, I use a Samsung S21. I have my mobile data turned on. I have restarted my phone, I have activated and deactivated airplane mode, still nothing.&nbsp; This is the 3rd day and I cannot access any online service unless I am using wifi.&nbsp; Any help would be appreciated!!!!</P><P>&nbsp;</P><P>thanks</P><P>&nbsp;</P><P>Chris</P> Thu, 20 Oct 2022 09:27:02 GMT https://community.ee.co.uk/t5/Mobile-Data/Cannot-use-mobile-data-despite-having-lots-remaining-and-have/m-p/1187656#M147277 ChrisGee 2022-10-20T09:27:02Z https://community.ee.co.uk/t5/Mobile-Data/Cannot-use-mobile-data-despite-having-lots-remaining-and-have/m-p/1187711#M147278 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2770061">@ChrisGee</a>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Can you make calls and send texts?</P> <P>Are you in the UK?</P> <P>James</P> Thu, 20 Oct 2022 11:41:55 GMT https://community.ee.co.uk/t5/Mobile-Data/Cannot-use-mobile-data-despite-having-lots-remaining-and-have/m-p/1187711#M147278 James_B 2022-10-20T11:41:55Z