topic Data roaming in Mobile Data

Data roaming

J_Munns — Tue, 18 Oct 2022 05:09:22 GMT

I am going to Mexico today and need to be able to use my phone abroad can you help me with this please. I can only use my phone in the EU

Re: Data roaming

Jon_K — Tue, 18 Oct 2022 08:07:21 GMT

Thanks for coming to the community, @J_Munns.

Have a look at our Roaming In Mexico Help Page for information on what bundles are available and the costs.

Jon

Re: Data roaming

XRaySpeX — Tue, 18 Oct 2022 09:39:25 GMT

As it is not in EU, you may use your usual UK allowances there if you buy for £11.40 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/mexico.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.