topic Re: Data to play pokémon go in Mobile Data

Data to play pokémon go

Kat_3344 — Thu, 13 Oct 2022 07:28:52 GMT

How do I allow my child to use data to play a game but block them using extra data to the plan.

Im concerned they will run up a bill. At the moment it states that they are restricted and they are getting annoyed. Thank you

Re: Data to play pokémon go

Leanne_T — Thu, 13 Oct 2022 09:49:26 GMT

Hi @Kat_3344

Thanks for coming here.

Can they access other apps?

If you log into your My EE app, select the account settings (top right) then Settings and permissions, you can turn off Buy data and leave Use mobile data on, so they can use the data allowance.

Thanks.

Leanne.

Re: Data to play pokémon go

Kat_3344 — Thu, 13 Oct 2022 22:29:34 GMT

Thanks for the info. Unfortunately it keeps erroring when I try to change to allow data

Re: Data to play pokémon go

Christopher_G — Fri, 14 Oct 2022 08:10:48 GMT

Could you try on the My EE desktop site please, @Kat_3344?

Chris