topic Re: My data doesn’t work in my phone in Mobile Data

My data doesn’t work in my phone

arhernandes — Wed, 12 Oct 2022 04:16:53 GMT

Since I started to use my EE sim in my iPhone 11 the internet doesn’t work.. I have being many times at EE store to explain and to them to help me, but no one know how to find the problem.
Is any one to help me here?

@support

Re: My data doesn’t work in my phone

Northerner — Wed, 12 Oct 2022 04:30:49 GMT

Hi @arhernandes

Are you PAYG or pay monthly contract?

Is data active under your network settings?

Thanks

Re: My data doesn’t work in my phone

bristolian — Wed, 12 Oct 2022 17:19:53 GMT

@arhernandes wrote:

Since I started to use my EE sim in my iPhone 11 the internet doesn’t work.. I

The bit in bold, implies something was working before. Are you a new customer to EE, have you changed phones or?....