https://community.ee.co.uk/t5/Mobile-Data/Chat-and-gifting-data/m-p/1183867#M147121 <P>Hi EE, I am consistently unable to gift data to my family members via the website. This has been going on for about a month. I always get the message "Something's gone wrong - please try again later". This is not satisfactory. I pay large bills for all my family members to have EE phones and I need them to be able to use data so we can be in contact when they go out. ALSO I can't find a normal chat service on the website. I wish to address this complaint to EE via chat, not to other people who may be experiencing the same problem - and as we all know, it takes an extraordinarily long time to get through to EE via the phone.... even though this is a telecommunications company!</P> Mon, 10 Oct 2022 09:40:00 GMT Diana29 2022-10-10T09:40:00Z https://community.ee.co.uk/t5/Mobile-Data/Chat-and-gifting-data/m-p/1183867#M147121 <P>Hi EE, I am consistently unable to gift data to my family members via the website. This has been going on for about a month. I always get the message "Something's gone wrong - please try again later". This is not satisfactory. I pay large bills for all my family members to have EE phones and I need them to be able to use data so we can be in contact when they go out. ALSO I can't find a normal chat service on the website. I wish to address this complaint to EE via chat, not to other people who may be experiencing the same problem - and as we all know, it takes an extraordinarily long time to get through to EE via the phone.... even though this is a telecommunications company!</P> Mon, 10 Oct 2022 09:40:00 GMT https://community.ee.co.uk/t5/Mobile-Data/Chat-and-gifting-data/m-p/1183867#M147121 Diana29 2022-10-10T09:40:00Z https://community.ee.co.uk/t5/Mobile-Data/Chat-and-gifting-data/m-p/1183921#M147124 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2707232">@Diana29</a></P> <P>Welcome to the community.&nbsp;</P> <P>I'm sorry to hear that you're having some problems gifting data. Have you tried on more than one device or browser?</P> <P>You can access live chat from <A href="https://ee.co.uk/contact-ee/account-billing/mobile" target="_blank">this contact us help page</A>, when it's available.</P> <P>Chris</P> Mon, 10 Oct 2022 11:38:16 GMT https://community.ee.co.uk/t5/Mobile-Data/Chat-and-gifting-data/m-p/1183921#M147124 Christopher_G 2022-10-10T11:38:16Z