topic Re: Subscription pack in Mobile Data

Subscription pack

rojopo2005 — Wed, 05 Oct 2022 10:12:07 GMT

Hi. I have purchased a subscription pack on my mobile which is active but I still can’t access internet. Any advice would be great please.

Leanne_T — Wed, 05 Oct 2022 12:17:59 GMT

Thanks for coming here.

Can you text BALANCE to 150 and let me know the full reply?

Leanne.

rojopo2005 — Wed, 05 Oct 2022 14:34:25 GMT

Hi. I have tried texting BALANCE to 150 on wifi and without but the message keeps coming up as not delivered?

Thanks, Jo

Sent from my iPhone

Leanne_T — Wed, 05 Oct 2022 14:35:24 GMT

Are you in the UK at the moment?

Do you have signal showing?

Leanne.

rojopo2005 — Wed, 05 Oct 2022 14:44:25 GMT

Sent from my iPhone

Leanne_T — Wed, 05 Oct 2022 14:46:29 GMT

Sorry there is no information in your reply?

Leanne.

rojopo2005 — Wed, 05 Oct 2022 15:01:25 GMT

Hi Leanne. Are you still able to help with our account? Thanks, Jo

Sent from my iPhone

XRaySpeX — Wed, 05 Oct 2022 16:11:56 GMT

Where are you?