topic Data usage in Mobile Data

Data usage

2367 — Sun, 04 Sep 2022 08:04:33 GMT

This may have been asked already but here goes, on data usage what does 9.7gb/10.0gb mean, have I used 9.7 or is there 9.7 left. When I click on data usage the page does not load, cannot view latest bill either. Thank you

Re: Data usage

Chris_B — Sun, 04 Sep 2022 10:34:44 GMT

@2367 You have 9.7 left of 10Gb

Re: Data usage

robin82893 — Tue, 20 Sep 2022 19:43:17 GMT

useful clarification from Chris_B....I had the same question as new comer to EE but I think the dashboard presentation should be clearer. I gave my poor daughter a hard time thinking she had used almost all her data allowance only to find that she had in fact used almost none and the figure was the data still available. EE could easily make the presentation unambiguous.

Re: Data usage

Jon_K — Wed, 21 Sep 2022 07:01:00 GMT

Thanks for this suggestion @robin82893.

I'm glad you're able to understand the presentation now.

Jon