topic Re: Help data add on roaming in Mobile Data

Help data add on roaming

Allywhite46 — Sat, 03 Sep 2022 07:23:59 GMT

Can you help? I am in Seychelles trying to buy a data add on. There is one “unlimited data (30 day)” but when I go to buy it it says “starts immediately, expires today”… I’m so confused. It’s £40 for unlimited data but says lasts 0 days but in brackets it says 30 days. If I buy this will it last 30 days? At help greatly appreciated!

Re: Help data add on roaming

Northerner — Sat, 03 Sep 2022 08:11:20 GMT

Hi @Allywhite46

What is the add-on called as according to the roaming page there is no data add on. Although it says butpy a data add-on?!?

https://ee.co.uk/help/help-new/roaming-costs/countries/seychelles

Thanks

Re: Help data add on roaming

Allywhite46 — Sat, 03 Sep 2022 08:15:29 GMT

that unlimited one

Re: Help data add on roaming

Christopher_G — Sat, 03 Sep 2022 11:03:54 GMT

What options are you given on our add-on status page, @Allywhite46?

Chris

Re: Help data add on roaming

Northerner — Sat, 03 Sep 2022 15:19:18 GMT

Hi @Allywhite46

The fact it says 0 to me means that isn't available. You can try the link posted by @Christopher_G but where you are I would be surprised if there was any unlimited data option, especially given the costs and data above.

Thanks

Re: Help data add on roaming

XRaySpeX — Sat, 03 Sep 2022 15:51:07 GMT

Are you on contract or PAYG? That Unlimited data add-on looks like a UK PAYG add-on, not for roaming.