topic Unlimited Mobile Data in Mobile Data

Unlimited Mobile Data

MultiJJok — Mon, 29 Aug 2022 13:41:02 GMT

Hi,

I've run into a problem. I have an unlimited data plan on my phone that I use as a personal hotspot and share with laptop/iPad etc., typically to watch films, or game etc. For some reason these are going into low-data mode when connecting, which is obviously useless. Why might that be? And how do I actually get unlimited data, or even an increase? Presumably there is some limit (to avoid users doing something ridiculous involving TBs per day)?

Many thanks!

Re: Unlimited Mobile Data

BrendonH — Mon, 29 Aug 2022 14:08:29 GMT

There is like a 600GB limit on an unlimited data. This won't stop you using data but they slow your speed down.

Unlimited is not truly unlimited.

Also there is a device limit on hotspotting which I believe is 12

If you constantly break these policies they will deem you an business holder and move you to an equivalent business deal which will obviously cost more

Re: Unlimited Mobile Data

XRaySpeX — Mon, 29 Aug 2022 15:38:00 GMT

Where are you?

Re: Unlimited Mobile Data

Leanne_T — Mon, 29 Aug 2022 16:12:53 GMT

Hi there @MultiJJok

Thanks for coming here.

Does the same happen if you use any other apps on your phone when not connected to another device?

Leanne.