topic Re: Mobile data in Mobile Data

Mobile data

Aima — Wed, 24 Aug 2022 00:39:37 GMT

Hi there

I’m unable to use my mobile data from last week since you guys updated your network. I have full data package but it’s not letting to use it my WhatsApp is not working on mobile data and it’s so frustrating when I’m outside my house.

Re: Mobile data

Chris_B — Wed, 24 Aug 2022 07:19:41 GMT

@Aima have you allowed the WhatsApp app to use cellular data ?

Re: Mobile data

Aima — Wed, 24 Aug 2022 07:31:18 GMT

Yes @Chris_B all settings are perfectly fine.
It just started to happen from last 2 weeks. I thought may be EE is working on their updates that’s why it is happening but still no progress.

Re: Mobile data

Leanne_T — Wed, 24 Aug 2022 07:58:32 GMT

Hi @Aima

Thanks for posting 🙂

Does this happen in more than one area?

What device are you using?

Leanne.

Re: Mobile data

Aima — Thu, 25 Aug 2022 23:29:00 GMT

Hi @Leanne_T

i restarted my phone and it helped.
Everything is fine now.
but thank you so much for replying to my post.
thanks to @Chris_B too ☺️

Re: Mobile data

Leanne_T — Fri, 26 Aug 2022 06:51:40 GMT

Thanks for coming back and letting us know @Aima

Leanne 🙂