topic Data usage in Mobile Data

Data usage

Margaret40 — Sun, 21 Aug 2022 15:13:38 GMT

How do I find out how much data I have used over the passed twelve months?

Re: Data usage

XRaySpeX — Sun, 21 Aug 2022 15:47:29 GMT

@Margaret40 : You can't easily unless you've totted up your usage each month from your device or from your status with EE. You could try asking CS.

Re: Data usage

Margaret40 — Sun, 21 Aug 2022 15:57:08 GMT

Ok, that's very disappointing but thank you for your reply.

Re: Data usage

XRaySpeX — Sun, 21 Aug 2022 16:01:12 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.

Re: Data usage

hillflyer — Thu, 26 Jan 2023 21:53:32 GMT

This took me a while of flipping back and forth.

For Phones, just go to your Mobile account from the MY EE dashboard and click on data usage. If you want an itemised breakdown you have to call 150.

For Home Broadband data usage:

Go to My EE > My Home Broadband
In Account Services, under My Bills, click on Recent Data Usage
Then click on View Recent Broadband Data Usage
This takes you to a chart of your last 31 days' usage.

😁

Re: Data usage

XRaySpeX — Thu, 26 Jan 2023 23:58:55 GMT

@hillflyer wrote:

For Home Broadband data usage:

Go to My EE > My Home Broadband

In Account Services, under My Bills, click on Recent Data Usage

Then click on View Recent Broadband Data Usage

This takes you to a chart of your last 31 days' usage.

Usually nonsensical, inaccurate, u/load > d/load & often 0. I wouldn't touch it with a bargepole!