topic Re: Travel data pass in Mobile Data

Travel data pass

lolly_p — Tue, 09 Aug 2022 14:29:16 GMT

Hi - I spoke to someone at EE who insisted I needed to have the Travel Data Pass added to allow my Roam Further add on to work.

Having seen some warnings about the Travel Data Pass, I'm reluctant to have it enabled unless I really need to - does anyone know if I need it activated or if I can just have my Roam Further turned on.

Re: Travel data pass

XRaySpeX — Tue, 09 Aug 2022 14:44:13 GMT

Where are you going?

Re: Travel data pass

Leanne_T — Tue, 09 Aug 2022 14:57:13 GMT

Hi there @lolly_p

Welcome to the community.

Could you let us know where you will be roaming?

Leanne 🙂

Re: Travel data pass

lolly_p — Tue, 09 Aug 2022 14:59:12 GMT

Thanks both!

I'm travelling to Canada for two weeks.

Re: Travel data pass

Leanne_T — Tue, 09 Aug 2022 15:06:05 GMT

Thanks @lolly_p

If you have the Roam Abroad Pass you can use 50GB of your data allowance in Canada, no other pass will be needed unless you use the 50GB.

If this has been added, give us a call and the team will remove this for you.

Leanne 🙂

Re: Travel data pass

XRaySpeX — Tue, 09 Aug 2022 15:14:19 GMT

Remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

Re: Travel data pass

lolly_p — Tue, 09 Aug 2022 15:14:52 GMT

Great, thanks for your help @Leanne_T 😊

Re: Travel data pass

Leanne_T — Tue, 09 Aug 2022 15:27:28 GMT

No problem @lolly_p

Please make sure you're all set up to use the phone abroad before you go, our EE Roaming - Getting ready to use your phone abroad, post has full details 🙂

Leanne 🙂