topic Re: No 4g in Mobile Data

No 4g

Sands2 — Thu, 02 Jun 2022 08:36:26 GMT

Hi I have a data only sim in a TP link MR6400- for the first 2 months it has worked ok- but for the past month it has being getting slower and slower and now it

struggles to connect- the router shows 2-3 bars and EE reckon they have no issues in the area.

i have reset router and still the same.
Is there anything else I can try?

thanks

Re: No 4g

bristolian — Thu, 02 Jun 2022 09:32:58 GMT

Do you have an EE mobile, and if so - does that have similar problems?

Failing that, do you know any friends or relatives in the area who use EE and could test their data for you?

Re: No 4g

Sands2 — Thu, 02 Jun 2022 09:39:12 GMT

Hi thanks for your reply- no I’m on o2 mobile and that has always being
terrible here- I have a friend who is close and they have a similar issue.

Re: No 4g

bristolian — Thu, 02 Jun 2022 10:35:16 GMT

If multiple EE users in the same area are having the same problems, that's good evidence of a network issue.

The online coverage tool has a "report a problem" link that lets you submit all the details for further checks.

I'd recommend all affected users complete that.