https://community.ee.co.uk/t5/Mobile-Data/Data-used/m-p/1143497#M145227 <P>Is your phone connected to a working WiFi hotspot? Is your phone iOS or Android?</P> <P>&nbsp;</P> <P>Some devices have an option to use mobile data for particular functions if the WiFi-connection is poor - this is often called Smart WiFi and the option will be in your phone's connection settings.</P> Mon, 30 May 2022 08:22:54 GMT bristolian 2022-05-30T08:22:54Z https://community.ee.co.uk/t5/Mobile-Data/Data-used/m-p/1143495#M145226 <P>Why has data came of my monthly when I have not left the house and have Wi-Fi&nbsp;</P> Mon, 30 May 2022 08:09:29 GMT https://community.ee.co.uk/t5/Mobile-Data/Data-used/m-p/1143495#M145226 Anngibbo 2022-05-30T08:09:29Z https://community.ee.co.uk/t5/Mobile-Data/Data-used/m-p/1143497#M145227 <P>Is your phone connected to a working WiFi hotspot? Is your phone iOS or Android?</P> <P>&nbsp;</P> <P>Some devices have an option to use mobile data for particular functions if the WiFi-connection is poor - this is often called Smart WiFi and the option will be in your phone's connection settings.</P> Mon, 30 May 2022 08:22:54 GMT https://community.ee.co.uk/t5/Mobile-Data/Data-used/m-p/1143497#M145227 bristolian 2022-05-30T08:22:54Z