topic Re: Personal Hotspot lets me play games but not connect to Xbox party chat? in Mobile Data

Personal Hotspot lets me play games but not connect to Xbox party chat?

Treeny06 — Thu, 08 Apr 2021 22:10:36 GMT

It let's me connect and play online but whenever I try and join a party or invite someone to a party it won't work at all? I seen there was some sort of fix for this

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Christopher_B — Fri, 09 Apr 2021 08:09:13 GMT

Hi @Treeny06

Thanks for posting about this.

I hope you're well and having a nice day, are you up to much?

I'm a gamer myself so totally get why you'll want this fixing as fast as possible.

When you try to connect to a party, do you get any error codes when it fails?

Thanks

Chris

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Treeny06 — Fri, 09 Apr 2021 08:19:29 GMT

No error code but I think it's because my NAT code is strict, it should be
open or moderate I'm just hoping this can be sorted out

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Christopher_B — Fri, 09 Apr 2021 09:01:39 GMT

@Treeny06

NAT codes can sometimes cause these issues so you may be right.

Have you looked over the Troubleshoot NAT XBOX support page at all? It's full of great information and steps to try when facing these kinds of issues.

Thanks

Chris

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Treeny06 — Fri, 09 Apr 2021 09:16:29 GMT

Not really helpful as it only goes on about routers when infact I'm using
my phone to hotspot the xbox

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Christopher_B — Fri, 09 Apr 2021 09:36:42 GMT

@Treeny06

I see, sorry I didn't realise you're using your phone.to connect.

When you tether via any mobile device, most gaming consoles will automatically change your NAT to NAT Type 3, which means that access is restricted.

Can you double check your XBox's current NAT type by following the below for me?

Press the Xbox button on the controller.
Go to the System tab.
Then go to Settings.
Then go to Network.
Then go to Network Settings.
Check what it says next to NAT Type.

Thanks

Chris

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Treeny06 — Fri, 09 Apr 2021 10:24:29 GMT

It says its strict

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

BrendonH — Fri, 09 Apr 2021 10:30:19 GMT

You sure it not xbox as I had the same issue couple days ago. I haven't tried since though.

If your NAT is set to strict then this could also be the issue. It needs to be set to open.

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Treeny06 — Fri, 09 Apr 2021 10:35:29 GMT

I don't know how to get it set to open, when I connect it to a phone with a
Vodafone skincare everything works, when I use my own on ee everything
works but the party chat. It's a fault with EE

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

BrendonH — Fri, 09 Apr 2021 10:46:55 GMT

You can't determine it's a fault with EE just by that.

Have you googled it?

Try this.

https://www.windowscentral.com/how-get-open-nat-xbox-one-enabling-upnp

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Lacey9221 — Sat, 08 Jan 2022 00:46:16 GMT

Hii mate did u get this fix as I have just got Xbox from ee and it’s doing the same thing as urs been sat here ages trying to work it out but everything I do it’s just the same out come

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Bodjer — Wed, 18 May 2022 15:23:05 GMT

Hi did anyone find out the answer to this as I got my new iPhone on ee. I never had a problem with the iPhone 8 on giffgaff but can’t unlock my Nat type I have search on Microsoft and it keep being up modems when I am trying to use my phone if anyone could help with this would really appreciate it.

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

James_B — Wed, 18 May 2022 17:50:36 GMT

Hi @Bodjer,

Welcome to the EE Community. 🙂

Have you contacted Xbox Support to see if they can help with this issue?

James

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Daveeeee — Wed, 11 Jan 2023 17:12:03 GMT

it is 100% problem with EE and their network configuration, is not a problem to tether on any other network using mobile phone and connect to Xbox party chat , only a issue on EE . Unfortunately it is impossible to change Nat settings when using mobile hotspot , when I contacted EE support about issue they where unable to answer questions or help with the problem. On the other hand Microsoft support can’t solve this issue as they are not internet providers and have no way of changing settings we are locked to by EE

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

charli3tuck3r — Thu, 19 Sep 2024 15:04:46 GMT

for some reason I can’t use my mic/headset when I connect my 4G, not sure why wondering if u can help it’s 100% an EE problem because it works fine when on WiFi I tried setting my settings to 18+ as I thought that would be the problem but it’s not wondering if I could get some some help ?

charlie

Re: Personal Hotspot lets me play games but not connect to Xbox party chat?

Matt_124 — Thu, 19 Sep 2024 15:54:25 GMT

Unfortunately it seems to be an issue with the way the EE network operates in regards to IP addresses that are assigned when using 4G as it uses CGNAT. The issue is that it is trying to assign an IPV4V6 address when whats needed is an IPV4 address.

Unfortunately with mobile hotspots, the phone manufacturers don't allow this to be easily changed. With 4G routers (at least the ones provided by EE in my experience such as the 4G Wifi or the Smart 4G Routers), there are Profile Management settings that allow you to change this to IPV4 and it rectifies the issue and allows for party chat etc on Xbox.